Consultant, Customer Order Fulfillment

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Role Overview: Global Fulfillment Leader: The Global Fulfillment Leader plays a critical role in ensuring end‑to‑end supply assurance across a global product portfolio, protecting customer delivery commitments and revenue outcomes. This role provides senior execution leadership within Supply Chain by driving order prioritization, resolving supply constraints, and advising on delivery risk. The impact of this position is measured by consistent execution against customer schedules, ship plans, and business commitments. How you will make an impact: Lead day‑to‑day supply assurance across assigned products and customer segments to protect scheduled ship dates, project deployments, and ship plan commitments. Drive resolution of supply, allocation, and distribution constraints through coordination with key inter...