Customer Service Assistant

Job description

Customer Service Assistant 6 Month Fixed Term Contract Why join us?: We’re Hello Student, part of the Empiric Student Property Group. With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience. Be a part of that unforgettable service! We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN! - 25 days holiday entitlement (pro rata for part time colleagues) - Have your birthday off! - 8% pension (7.5% employer / 0.5% employee) contribution - SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments - Access to Reward Gateway and enjoy discounts with a number of leading retailer - Cycle 2 Work Scheme - Service Award Scheme (one day per year up to 5 years’ service) What you’ll do: As a Customer Service Advisor, you’ll be the friendly face and go-to person for our customers, creating a safe, supportive, and vibrant community they’ll love to call...