Business Control Specialist V (Oversight & Communications)

Job description

Business Control Specialist V (Oversight & Communications) Expert – Oversight & Communications: Your role and work environment: You will be a member in one of ING’s most strategically important Centres of Expertise within Operational Design, Control & Resilience (ODCR), operating at the intersection of Operational Resilience, Sourcing & Shared Services (Third Party & Intragroup), and Process Architecture & Modelling. This role is central to delivering ING’s ambition to build safe, secure, efficient, and futureproof operations, fully aligned with the COO and ING strategy. The purpose of this role is to support and strengthen oversight, coordination, and communications across ING’s TIPM and operational resilience landscape. The role acts as a central integrator and advisory partner, ensuring alignment across regulatory stakeholders (ECB, Supervisory Board, MBB), internal governance bodies, and delivery teams. The role supports ING in preparing, coordinating, and communicating key sourcing and operational resilience activities, including regulatory readiness, hub testing and exercising, and concentration and other sourcing risk oversight. The role focuses on clarity, consistency, and...