Service Coordinator – Field

Job description

Overview Milton CAT is seeking a detail-oriented and customer-focused Field Service Coordinator to join our Field Service Department. In this role, you will be a critical support partner to our service technicians, supervisors, and customers by ensuring service requests are scheduled, communicated, and closed efficiently. This position is ideal for someone who thrives in a fast-paced environment, values follow-through, and enjoys problem-solving while supporting a high-performing service team. Pay Range : Pay range is $26.00-$28.00 per hour depending on experience. Why Milton CAT?: Milton CAT is a privately held company and the exclusive distributor of Caterpillar equipment, engines, and power systems throughout the Northeast. We provide long-term career stability, ongoing training, and opportunities for growth — all within a culture that values teamwork, safety, and customer satisfaction. Our benefits include: - Paid Time Off plus 8 company-paid holidays - Medical, Dental, and Vision plans for employees and families - Life and Disability Insurance - Competitive Retirement Plan - Tuition Reimbursement (eligible after 1 year of service) - Safety & Wellness Program - Employee Referra...