Urgent Care Receptionist (Falmouth)

Job description

Urgent Care Receptionist (Falmouth) - ( 260416-50005240 ) Purpose of Position : To provide clerical/secretarial and customer service support to the Urgent Care Center. Description 1. Provide secretarial/clerical coverage in an efficient, timely and professional manner. 2. Review payment policies and collect copay at time of service. 3. Greet patients and obtain demographic and insurance information and register patient into system. Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages. Obtain legally acceptable general consents to bill third parties. Secure copies of valid insurance cards and photo identification cards. Open and distribute mail . Fax prescriptions to pharmacy for patients as needed. 4. Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records. 5. Assist physician in contacting CCHC on call providers or a patient’s primary care physician. 6. Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc. Pull charts for telephone messages as needed. Scan documents into patients’ charts as needed. Refer to...