Strategy & Operations Principal

Job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy & Operations Principal , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! **This is a fully in-person position with the expectation that you will be onsite 5 days per week. May require occasional weekend / after-hours work ** What You'll Do: - Manage the on-site daily operations of Via’s service in West Palm Beach - Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team - Manage and mentor the on-site team of dispatchers and shift managers - Be the face of the service; develop relationships with driver partners, customers, community leaders, and local...