Customer Service Representative (f/m/x)

Job description

Sales at Webasto means selling our products and services with passion and expertise. Our sales team is the first point of contact for our customers, building valuable, long-term, and trusted relationships. In addition to providing personalized advice on all questions related to our products and services, core tasks in Sales include market and competition analysis, as well as the development of short-, medium-, and long-term strategies. Sales is also responsible for acquiring and commercially managing new projects for the company. Would you like to work in an international organization where customer satisfaction is key and where your contribution directly supports a smooth order and service process? As a Customer Service Representative , you are the first point of contact for our customers and play a vital role in delivering on our promise of quality, reliability, and service. You can look forward to these exciting tasks: - Process and monitor customer orders in SAP - Answer customer inquiries regarding products, delivery times, and order status - Identify and handle complaints, deviations, and bottlenecks - Proactively support customers and collaborate closely with account manager...