ServiceNow Platform Technology Lead

Job description

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a high-impact ServiceNow Platform Technology Lead to join our Pacific Life Technology End-User Services Team in Charlotte, NC. How you'll help us move forward: Platform Operability Define and maintain the technical architecture of the ServiceNow platform. Design scalable solutions across multiple ServiceNow products and business units. Ensure solutions follow platform best practices and minimize customization. Provide guidance on data model , integrations, and security architecture. Solution Design: Lead architecture and design for complex implementat...