Senior Manager, Client Strategy & Value Creation

Job description

As Senior Manager, Client Strategy & Value Creation at realworld one, you will play a key role in delivering transformative value to clients within life sciences through cutting-edge XR solutions. Working closely with Champions and Project Managers across client Operations, Commercial, and Service teams, you will identify core challenges, support the co-creation of XR-driven strategies to address them, and lead their operational execution and adoption to deliver tangible value. Responsibilities: - Own day-to-day relationships with key client stakeholders, including Champions and Project Managers, to drive alignment, satisfaction, and solution adoption. - Support the co-creation of transformative client strategies by aligning business priorities with XR-driven innovation to solve complex operational, commercial, and service challenges. - Collaborate with cross-functional teams — including solution design and production — to support the customization and development of XR projects in line with client needs. - Lead implementation initiatives by aligning internal and client teams, managing onboarding, training, and rollout to ensure sustained value creation. - Monitor performance and c...