Care Partner - Mackay

Job description

CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs. The Care Partner is responsible for supporting a defined portfolio of clients within the various Community Care funding subsets. The role serves as the primary contact point for clients whilst supporting them to maintain their health and wellbeing. Furthermore, the role provides comprehensive oversight of the Client Service Delivery Agreements, ensuring exceptional customer service and facilitating clients’ understanding of available program funding and services. The Care Partner works in partnership with clients to identify their individual goals and collaborates with their service team to consistently deliver high-quality care that aligns with these objectives. Additionally, the Care Partner plays a crucial role in driving business growth through strategic sales initiatives. -...