Logistics Operations Manager, France, TikTok Shop

Job description

About the Team The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency. We are looking for an experienced logistics operations manager to manage the overall carrier performance in France IMPORTANT NOTE: - the role requires relocating to Madrid office as the EU logistics team seats there; - please submit your CV in English. Responsibilities: - Overseeing the logistics operation in France, including (but not limited) to import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from paid until delivered in different logistics modes; - Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers; - As of the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing sho...