General Manager

Job description

General Manager The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction. Operational Management: - Ordering supplies and overseeing building maintenance,cleanliness and security - Accountable for production of Always Fresh standards and waste levels Financial Management: - Using restaurant specific information from the CPP (Continuous Performance Plan), plans and works to budgets, maximizes profits and achieves sales and transaction targets, controls Food/Paper/Labour costs in the restaurant, and administers payrolls People Management: - Accountable for recruiting new team members, performance management including training and developing new and existing team members and motivating and encouraging team to achieve targets - Builds the restaurants’ “bench strength" by identifying and developing high potential employees for progression to the next level - Sets goals and objectives for his/her team - Ensures ‘open door’ policy for all team members - Has excellent communication skills – ensures ongoing day to day communication with all shifts through communication log or other means -...