Associate - Guest Relations

Job description

Shift: Part Time Supplemental ( Monday through Friday, hours vary between 5:30 am and 6:30 pm. Work Location: Fishers Hospital: Department Supported: Patient Experience: Primary Responsibilities: Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude. Requirements: Preferred: With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - High School Diploma/GED required. - Previous concierge level customer service experience preferred. - Previous healthcare experience involving patient/public contact preferred. - Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to t...