Technical Support Engineer

Job description

The Response Coordination Centre (RCC) is the central support function within Dematic Software for ensuring that all customers receive a high quality and premium service when they require assistance with Dematic’s portfolio of logistics and automation systems. The role of the RCC team is to provide technical support to effectively coordinate and resolve all customers’ reported incidents within stringent SLA timescales as well as provision of support to internal Dematic business functions. We offer: Career Development We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic’s history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders. Competitive Compensation and Benefits: Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements. Pay Transparency: Dematic is committed...