Senior Consultant (Business Analyst), High Tech

Job description

The business analyst works with customers and/or systems integrator on software solution implementation projects. Our Business Analysts will lead customer-facing sessions for requirements gathering via user stories, process mapping, process improvements, functional design of enhancements via use cases, and they assist in application configuration and testing activities. Our Business Analysts may also conduct training sessions and perform application demonstrations. Responsibilities: - Proven ability to build relationships with customers/systems integrators on complex implementation projects. - Prior consulting experience with business process mapping and solution definitions for system implementations. Prior experience with ERP and CRM systems. - Conduct business requirements workshops, perform fit/gap analysis and work with solution architect to estimate effort. Convert requirements into a design for system processes and necessary configurations. Work closely with Solution Architect and other team members on design, data gathering and testing activities - Document requirements in the Model N format to be understood by the customer and Model N team members - Identify process improv...