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PAS Specialist

Oregon Health & Science University · Portland, Oregon, US

Department Overview PAS position at Family Medicine East Portland includes; providing excellent customer service, scheduling appointments, checking patients...

Job description

Department Overview PAS position at Family Medicine East Portland includes; providing excellent customer service, scheduling appointments, checking patients in and out for appointments, verifying demographics and insurance, screening for financial eligibility, answering phone calls, collecting payments and paperwork, monitoring and routing messages, assisting with back up duties, attending meetings, ensure that the environment is clean and performing other duties as assigned. Function/Duties of Position: Checks patients in by: - Greeting patient and family/visitors. - Verifying demographic information. - Verifying insurance and guarantor information. - Verifying that EPIC and EPIC patient information match. - Verifies and assists with forms that need to be completed ; financial and medical - Screening patients (bed bugs) - Checking-in using EPIC - Notifies/Asks if patient can be seen if they are late for their appointment - Asking for and collecting money (co-payments, pre-payments, patient payments on account) Balances money. - Handing out forms that need to be completed (health history form, release of information, etc) - Keeps patients informed on delays (reactive and proactive)...