Manager, Reg Clinical Growth

Job description

This employee is responsible for driving clinical-led growth initiatives across the region by aligning frontline teams, clinical staff, and sales leadership. quality, and strengthening collaboration between operations, clinical teams, and sales - Focuses on identifying patient needs, optimizing referral opportunities, improving care - Serves as a key liaison to ensure patient-centered care translates into measurable business growth and improved outcomes JOB FUNCTIONS: - Develops and implements structured training programs for Customer Service Representatives, Service Technicians, and Clinical Staff - Educates non-sales team members on identifying patient needs and clinical indicators - Trains teams on proper handoff protocols - Provides ongoing education on service lines, payer requirements, and referral pathways - Establishes standardized communication workflows and documentation expectations - Reinforces compliance with regulatory, payer, and company guidelines - Partners with Sales Leadership to align training with regional strategies - Tracks referral leads, conversion rates, and handoff quality - Conducts coaching and refresher training sessions - Provides clinical oversight t...