Lead Technical Program Manager

Job description

As a Lead Technical Program Manager in CTC's Shared Services organization at JPMorganChase, you will drive the successful delivery of complex technology projects and programs across our product portfolio, built primarily for the CTC user base. Leveraging deep knowledge of technical principles, practices, and theories, you will develop innovative solutions while owning delivery timelines, managing resources and budgets, and leading high-performing teams. You will create and run intake-to-operationalization processes, ensuring the team is consistently focused on the highest priority, highest value work. This role demands a customer-focused change leader who removes delivery blockers, strengthens cross-team ways of working, and partners with Product and Engineering to ensure product decisions are grounded in clear user needs, measurable value, and continuous improvement. Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, keeping technology initiatives tightly aligned with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to ach...