Parts Order Specialist (0526)

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. As a Parts Specialist, you will: Key Responsibilities: - Parts Ordering & Procurement - Source and order appliance parts from approved suppliers based on service tickets and technician requests. - Accurately identify parts using manufacturer catalogs, websites, and schematics. - Verify parts availability, lead times, and alternatives with vendors to prevent delays. - Inventory & Fulfillment - Maintain optimal stock levels by monitoring demand, usage trends, and reordering thresholds. - Assist in cycle co...