Service Center Clerk

Job description

Job Title: Service Center Clerk Department: Front End: Report to: Front End Manager to Store Director Starting rate of pay: $18.75/hr: Company Benefits: *For qualifying positions Position Summary: Coordinates the activities of Front End employees on assigned shift, while providing the best customer service possible to fulfill our customers needs. - Flexible Hours - Employee Discount - 10 Paid Holidays (including 2 days for your birthday)* - Medical/Vision/Dental Package* - Free Life Insurance* - Vacation and Sick Leave* - Voluntary Insurance Plans (Life, Disability, Cancer, Accidental) - Long Term Disability - Wellness Program - Matching 401K* - Management Bonuses* Capabilities: - Greets customers when within ten feet and four seconds of contact, by name if possible during transactions - Monitors the flow of front end, keeps track of breaks - Provides extensive customer service, answers questions, responds to complaints, processes money orders and cleaner rentals, sells stamps and bus passes, gives out rain checks if necessary - Processes customer returns, audits register tills, and orders change for the service center, fills change orders of cashiers - Supervises courtesy clerks a...