Operations Supervisor - Greater Vancouver Area

Job description

The Team Join a dedicated and high-performing operations team that bring diverse expertise and a shared commitment to service excellence for our clients around Greater Vancouver Area and rural areas within the region. The Opportunity: Servicing our most valued clients, the Operations Supervisor supervises a portfolio of sites within a territory, managing employees and subcontractors to ensure the scope of work is completed, providing training, liaising with external and internal stakeholders, resolving issues or preventing escalations, and conducting inspections to assure quality. The Operations Supervisor acts as the first point of contact for the client regarding but not limited to operations, escalations, and work orders. In addition, the Operations Supervisor guides and directs the employees and subcontractors (where applicable) in the completion of their daily tasks, periodic work, and any on-demand work orders that may arise. The Operations Supervisor fields questions and concerns from the site-based cleaners ensuring they have the tools, supplies, training, and support required to deliver service excellence each and every day. The Operational Supervisor will require flexibil...