Senior On-Site Service Specialist

Job description

Senior On-Site Service Specialist Responsibilities: Qualifications: Skills: Other: - Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail - Delivery of mail and printing projects throughout the customers site - Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery - Download jobs from email or print queue, sizing, reproducing, sorting and finishing - Establishing and maintaining quality controls to ensure work accuracy - Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines - Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space - Running reports - Keeping logs of downtime, repairs and meter charges of all copiers/printers on site - High School Diploma or equivalent work experience - Minimum 2 years of experience working in a mail room or copy centre - Excellent interpersonal skills with the ability to quickly develop business relationships - Strong self...