Customer Advocacy Manager

Job description

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description: Are you passionate about creating exceptional customer experiences and turning satisfied customers into powerful advocates? We are looking for a highly motivated, hands-on Customer Advocacy Manager to own the execution and operations of our global customer advocacy program. Nexthink runs a dynamic, well-established global advocacy initiative—the Nexthink Ambassador Program—bringing together 200+ engaged customers from leading organizations. In this role, you will help scale and evolve the program by driving engagement, delivering high-impact...