JobMesh

Care Navigator- Remote Schedule Available (Must reside in IL, WI, IA)

Rosecrance · Rockford, Illinois, US

Become a champion of hope. At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and fam...

Job description

Become a champion of hope. At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. In this role, you will connect potential clients to the correct Rosecrance services and resources. Perform duties and other miscellaneous tasks. Backup for receptionist when needed. Qualifications: - High school diploma or GED or an equivalent combination of education, training and experience - Minimum of one year of previous switchboard experience or an equivalent combination of education, training and experience. - General Customer Service and switchboard experience preferred - Working knowledge of addiction treatment preferred Essential Responsibilities: Schedule: Shift: T/W/TH from 9:30-6:00pm and F/Sat from 8:30-5:00pm. - Answer all incoming calls from the main line, greet callers, obtain and provide information through a set...