Patient Access Representative - Urology Clinic HC3 - Full Time 8 Hour Days (Non-Exempt) (Union)

Job description

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs. Essential Duties: - Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker. - Patient identifier is “Name and date of birth” to assure you are registering the correct patient. - Demonstrates ability to maintain confidentiality of patient information. - Determine if the patients insurance is contracted with USC. - Edit insurance information as appropriate. - Res...