Hybrid Cloud Engineer

Job description

Job Description We are currently recruiting for a Hybrid Cloud Engineer to join the Europe Infrastructure team on a full time, permanent basis, reporting into the Infrastructure Operations Team Lead. Working at a senior technical level, you will be responsible for supporting technical infrastructure solutions, both on premise and in the public cloud, for Sysco Europe. This role will focus on the delivery of a premium support service to our internal customers and help drive business success. Excellent technical skills are a necessity for this role along with the ability to interface with major vendors and internal clients. This is a hybrid based role based out of one of our core offices, you will be working within a large multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required. Key Accountabilities & Responsibilities: - ITSM Queue management and adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. - Work across several infrastructure technologies - compute, storage, cloud, remote desktop etc. - Follow change management pro...