RPG Programmer Analyst

Job description

Company Description Join us at Greene King, the country’s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British – the pub experience. As a Support Analyst (Aurora) , you will play a key role in keeping our core ERP and warehouse management systems running smoothly, supporting colleagues across the business. You’ll work closely with IT and operational teams to resolve issues, drive improvements and ensure our applications deliver a great experience every day. Job Description: As Support Analyst (Aurora), you will… - Provide 4th line application support and act as an escalation point for 2nd and 3rd line teams - Support, maintain and enhance Infor System 21 (Aurora) using RPG and related coding skills - Own incident resolution, meeting agreed SLAs and driving root cause analysis to reduce repeat issues - Manage and maintain key applications, ensuring systems are patched, upgraded and highly avail...