Customer Service Representative - Patient Registration

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Essential Responsibilities: •Utilization of technology to support patient registration. •Routes written communications as appropriate. •Communicates with others in person, by telephone, and/or email utilizing various communication technologies. •Will receive patients and visitors and handle general inquiries. •Determines work priorities on assigned shifts. •Assist with supporting associates on new procedures and duties to be performed. •Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level: High School - Equivalent experience will be considered Physical Demands: •Sitting •Standing •Extended Computer Usage •Walking Work Environment: •Well-lit •On-site •Noise Level -Quite •Climate Controlled For this US-based position...