Welcome Associate

Job description

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries WHAT YOU WILL BE DOING: - Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information - Establish and maintain cooperative relationships with our internal and external clients - Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation - Perform effectively under continuing pressure and with frequent interruption WHAT WE NEED FROM YOU: Must Have Qualifications: - High school diploma or equivalent - Vibrant personality and a desire to be a team player - Strong written and verbal communication skills - Must be comfortable in a high volume call center environment (700-900 calls per day) - Comfortable working on multiple computer screens and software systems in a fast-paced environment Nice to Have Qualifications: - 1-2 years of high level reception OR call center experience THE PLACE & THE PERKS: Ready to join...