Case Manager - LTIP

Job description

BE THE DIFFERENCE: At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on. The Opportunity: We have opportunities available within our Long-Term Income Protection teams. These roles can be based in either Melbourne or Sydney. Within our team we offer comprehensive training and a genuine opportunity to build a long-term career in Life Insurance Claims. To do this successfully you will: - Proactively manage a portfolio of income protection claims - Provide support to the team through the management of a high volume of income protection claims, processing payments and providing regular status updates to members - Practically apply the policy terms and conditions, analyse medical, financial and other relevant information and engage the appropriate investigation tools to ensure claims are appropriately managed - Ensure that member...