Zonal Operations Manager - Zone 3

Job description

What you'll bring to the team ROLE Summary: The Zonal Operations Manager is a critical leadership role within the Resort, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Senior Park Operations Manager, this role focuses on ensuring operational excellence, guest satisfaction, and adherence to brand standards across all rides, commercial units, guest amenities, cleanliness, and presentation within the assigned zone. The Zonal Operations Manager leads a dedicated, multiskilled team, driving collaboration, continuous improvement, and engaging employee experience. Operational Leadership: - Manage and oversee all operational aspects of the designated zone, ensuring safety, efficiency, and guest enjoyment. - Act as the central point of decision-making within the zone, handling escalations, coordinating resources, and ensuring operational readiness. - Maintain high standards for rides, commercial units, guest amenities, and cleanliness within the zone, collaborating with relevant teams to optimize performance and uptime. - Support seamless operations during peak seasons and events by ensuring zonal teams are well-prepared and briefed....