Supervisor-Patient Access-ER-Swing Shift-FT

Job description

Staff Position Description Position Title: Patient Access Supervisor Position Code: SupAdmit-8110 Department: Patient Access Safety Sensitive: YES Reports to: Patient Access Manager Exempt Status: YES Position Purpose: All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance. Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position] · Provides excellent customer service and adheres to the Behavioral Expectations Agreement. · Monitors the activities of Patient Access and Customer Service Representatives in all areas of the hospital the Patient Access department. · Audits all patient files to ensure that insurance cards, orders and admissions documents are complete and perform Quality Assurance audits with patient accounts in mind. · Directs activities related to the Patient Access functions in every area of the department. · Assists Patient Access and Customer Service Representatives in counsel...