Service Delivery Manager

Job description

View All Jobs About Entrega: Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value. Our work spans technology, digital, and business solutions delivery. We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across these areas is essential to delivering consistently high outcomes for our clients. Position Summary: Entrega is seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements. This role is responsible for ensuring that client commitments are delivered successfully and consistently across projects and services. The Service Delivery Manager acts as the primary delivery partner to the client, ensuring delivery outcomes align with expectations while maintaining strong alignment with internal delivery teams. This role is ideal for a professional w...