Hotel Guest Service Agent - Full Time Bossier City

Job description

External Job Title Hotel Guest Service Agent - Full Time Bossier City Overview: Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand The guest service agent is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members and company assets. The focus shall always be on ensuring a safe and comfortable environment, while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel. Responsibilities: Where You'll Make an Impact: - Maintain complete knowledge at all times of the following: - All hotel features/services, hours of operation - All room types, numbers, layout, décor, appointments and locations - All room rates, special packages and promotions - Daily house count and expected arrivals/departures - Room availability status for any given day - Scheduled daily group activities - Maintain complete knowledge and comply with all hotel and departmental policies and procedures to include front and back of house op...