Guest Reception Manager

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Guest Reception Manager SUMMARY: The Guest Reception Manager is responsible for the management of all aspects of the Front Desk/PBX/Bell & Valet functions in accordance with hotel standards. ESSENTIAL FUNCTIONS: Duties include, but are not limited to: - Monitoring service standards in all areas of the operation in keeping with the highest guest expectations - Handling all guest complaints in the absence of all other management, if guest wishes to speak to the Manager on Duty - Directing, implementing and maintaining a s...