Guest Experience Supervisor (FT)

Job description

Role: Guest Experience Supervisor Location: Dash In – Prince Frederick, MD Status: Full-time Pay Rate: $18.00 – $22.50 per hour (+$1.00/hr. overnight) Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to Work Certified™ and recognized as one of Fortune's Best Workplaces in Retail™. We're looking for a Guest Experience Supervisor to help lead our team! Your Role in Creating Remarkable Experiences: - Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. - Ensure smooth front-of-house operations and provide your team with the tools and resources to deliver outstanding guest experiences. - Proactively interact with guests, addressing their questions and concerns promptly. - Support associates in meeting guest needs efficiently, maintaining a "no wait" experience. - Monitor customer flow and open registers as needed to ensure seamless service. - Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational a...