IT Architecture Analyst II, III, IV
Energy Northwest · US
Energy Northwest Information Services is seeking a Communications Analyst responsible for the design, operation, maintenance, and support of the organization...
Job description
Energy Northwest Information Services is seeking a Communications Analyst responsible for the design, operation, maintenance, and support of the organization’s communications infrastructure. The role will directly support enterprise networking, voice/telephony, Motorola two-way radio systems, outdoor warning sirens, and related communications technologies supporting mission-critical operations. This role is the subject matter expert for design, planning, and implementation for communications relate projects. This role partners closely with other departments and external vendors to deliver highly available, secure, and interoperable communications services. Key Responsibilities: Networking & Infrastructure: Administer and support IP network environments. Monitor performance and availability; troubleshoot latency, packet loss, and routing issues; maintain network diagrams and documentation. Support redundant paths and site resiliency for critical communications facilities. Voice/Telephony/Video: Manage VoIP/PBX platforms. Work with telecom technicians for deployments. Perform system upgrades. Integrate voice/telephony/video with collaboration tools and ensure call quality across the...