Receptionist (On-caller/Zero hour)

Job description

The role: As a receptionist, you will join our Copenhagen team and be responsible to manage the reception area, coordinating all the front desk activities in your shift with outstanding customer service by demonstrating a friendly and courteous attitude. Key responsibilities: · Greeting, welcoming, and escorting the guests to the different rooms. · Answering incoming calls and emails. · Addressing questions and complaints. · Servicing of amenities during the waiting time. · Creating sales opportunities, promoting and upselling. Who we are looking for: · Experience in the hospitality industry. · Professional English and Danish level is required. · You are completely customer-oriented and have excellent interpersonal skills. · Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays. Shift patterns: · Shifts are organised on a rotating schedule and are planned at least two weeks ahead. · Operating hours start at 8:00 AM and end at 10:30 PM. Operating days are Monday to Sunday, including bank holidays. Why you should join us: · Permanent Contract · Additional pay opportunities: We offer supplement pay for weekends, overtime a...