Hearing Assistance Coordinator-

Job description

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSA, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. Location - Woodland Hills, California location Reporting to – Manager, Client Excellence Hourly Rate – $24.00 per hour Responsibilities: Serves our large healthcare partner insurance members, providing hearing aid insurance benefit overview and scheduling Hearing Aid Evaluations Schedules appointments from referrals for diagnostic testing , BAHA and Cochlear implant members and any other necessary appointments Utilizes HearUSA CRM system to locate client or create new profile for all Hearing Aid Evaluation or diagnostic referrals. Schedules appointments through CRM system. Performs outbound calls to follow up on unconverted member leads...