Entry-Level Volvo Automotive Service Advisor

Job description

Position Name: Entry-Level Automotive Service Advisor Location: Concord, NH Company: Lovering Volvo Cars Concord Position Description: Lovering Volvo is looking for a Service Advisor to join our team. This is a customer service position in a fast-paced, team environment. This person is responsible for communicating with customers regarding their vehicle repair and maintenance needs and to ensure all repairs and maintenance are completed correctly and efficiently. Compensation: $40,000 -$50,000 annually Job Responsibilities: - Handle telephone and web inquiries regarding service work and appointments - Provide an EXCELLENT customer service experience - Prepare and process repair orders - Advise customers on the care of their vehicles - Consult with technicians regarding required repairs - Review repair orders to ensure that the work has been completed and additional work required is noted - Explain completed work and charges to customers - Maintain high customer satisfaction standards - Maintain a professional appearance Job Requirements: - Previous automotive experience is preferred but not required - Customer service skills – the desire to go above and beyond for your customers -...