Networking and IoT Engineer • NETWORKING SOLUTIONS

Job description

We are looking for a Networking and IoT Engineer to strengthen our ambitious global technical support team in Warsaw, Poland. Our team works closely with remote offices across various regions to deliver high-quality support. Teltonika’s Networking Solutions Business Unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy. Teltonika provides an opportunity for every ambitious engineer to improve their skills and be part of the technical support to innovative networking devices. In this role, you will: - Advise customers on how to use our products within their solutions and resolve challenges related to Teltonika Networks products. This involves communication with both customers and our remote support team via a ticketing platform and online meetings. - Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources. - Prepare documentation for internal and external use (e.g., Teltonika Wiki). - Act as a key link between Teltonika Networks R&D and othe...