Director of Resident Services

Job description

Description Department: RESIDENT SERVICES: Reports To: Deputy Executive Director: FLSA Status: Exempt: JOB SUMMARY: This is advanced professional and managerial work directing, planning, and monitoring the Resident Services department. Work includes developing, implementing, and monitoring programs to improve the quality of life for residents in public housing and participants of the Housing Choice Voucher Program (HCVP) and encourage their social and economic self-sufficiency. Work involves setting and monitoring departmental long and short-term goals and objectives, policy development, budgeting, grant writing, contract management and fundraising to establish an effective network of referral and support systems for the provision of elderly, children, adult, and family services. Responsibilities include assuring compliance with HUD regulations as well as oversight of appeal and hearing functions. ESSENTIAL FUNCTIONS: Essential Duties and Responsibilities: The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical ass...