Implementation Engineer

Job description

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging. Due to continued growth, we’re looking to add an Implementation Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs. Responsibilities: - Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support - Participate in project kickoff meetings to align on scope, timelines, expectations, and risks - Complete assigned tasks as outlined in client Statements of Work (SOWs) - Provide po...