Field Service Engineer 1 - Toledo, OH

Job description

Job Description Summary The Field Service Engineer performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The Field Service Engineer is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works independently to trouble shoot and perform basic repairs on assigned equipment. Supports more experienced Field Engineers, both onsite and remotely, with installations while learning more complex repairs. Responsible for driving customer satisfaction through Service Excellence in Toledo, OH Job Description: Key Roles and Experiences: Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients Perform troubleshooting and basic service repairs on customer equipment Assist more experienced field engineers with equipment installations and more complex repairs Proactively engage with other team members to ensure appropriate solution for the customer Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction Adhere to co...