Scheduler I

Job description

The Scheduler is responsible for checking in and checking out patients, verifying insurance, updating patient demographics, scanning insurance cards, ID cards, and consent forms, and importing/scanning/sending correspondence through the electronic fax system. This role also answers incoming calls, makes outgoing calls, manages work queues, and coordinates referrals and prior authorizations. Additional duties include collecting copayments, balancing cash drawers, completing daily deposits, ordering all non-clinical supplies, attending Epic training meetings, obtaining medical records, and sending patient letters. Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls. Receives and routes messages, correspondence and administrative documents to the appropriate staff. Performs phone system/answering service functions. Manages the physician’s outlook calendar as needed. Greets visitors and patients. Preforms patient check-in and check-out including full registration when necessary including determining all insurance coverage’s as primary, secondary, tertiary, etc. and completing required paperwork for all appropriate patients. Res...