Customer Service Representative (CSR)

Job description

At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world. Position Overview: We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities: Qualifications: - Respond to customer inquiries via phone, email, or in person - Provide accurate information regarding services and procedures - Resolve basic customer concerns in a professional manner - Maintain updated customer records and documentation - Coordinate with internal teams to support customer needs - Follow company policies to ensure service consistency - High school diploma or equivalent required - Strong verbal and written communication skills - Customer-focused, reliable, and professional attitude - Ability to multitask and work in a fast-paced environment - Basic computer and data entry skills What We Offer: - Competitive pay - Opportunities for advancement - Professional development and training - Supportive and coll...