Customer Solutions Engineer

Job description

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail. Our Solutions Engineers serve as the technical counterparts to our Account Management teams and play a critical role in onboarding and implementing solutions for customers that allow them to be successful in their direct mail programs. We’re looking for experienced SEs with deep technical curiosity and customer empathy who can build trusted partnerships with our Account Managers to help accelerate time-to-value and ensure successful deployment, adoption, retention, and growth. What will you bring to this role… - 3+ years of tech/SaaS experience in an Implementation, Onboarding, Solutions Architect, or Post-Sale Solutions Engineer role. - Technic...