Client Operations Manager Senior Associate

Job description

Drive risk mitigation and governance for Merchant Services as a Client Operations Manager in Third Party Payment Processing. As a Client Operations Manager Senior Associate within the Third Party Payment Processing Governance and Oversight Team, you will oversee Third Party Agents who manage Third Party flows through Acquiring, ensuring effective governance throughout the lifecycle of the relationship. In addition, you will be responsible for accurately capturing, analyzing, and reporting control discrepancies to mitigate risk. This role may require occasional travel. You will also conduct due diligence on industry trends and card brand mandates that impact Merchant Services. Job responsibilities: - Research on card network and regulatory requirements for acquirers, evaluating the effectiveness of Third Party Agent’s control frameworks and reporting findings. - Demonstrate strong critical thinking, advance problem solving abilities and ability to analyze complex challenges to make informed, data driven decisions. - Analyze data, trend reports, and documentation to provide educated risk mitigation recommendations. - Demonstrate excellent client-facing skills to prepare for the facil...