Portfolio Specialist (Bilingual)

Job description

We are hiring for this position out of our Toronto and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance. About the role: The Portfolio Specialist provides hands-on administrative support for mortgage portfolio operations. This role is focused on completing routine, process-driven tasks that help keep daily workflows running smoothly for the Portfolio Specialist team. In this position, you’ll manage shared inboxes, generate statements, update banking systems, and maintain accurate records and files. The work is structured, detail-oriented, and guided by established procedures, making it well suited for someone who enjoys organized, task-based work and takes pride in accuracy. About the day-to-day: - Support post funding mortgage administration activities of the Portfolio Specialist team. - Manage shared email inboxes, responding to routine inquiries within SLAs. - Generate and process mortgage statements and related documentation. - Perform banking system updates, ensuring records are accurate and up to date. - Property insurance administration, including document coll...