Customer Success Manager

Job description

Description Explorium is a leading provider of B2B data foundations for AI agents, offering go-to-market data and infrastructure designed to power context-aware AI products and strategies. Our platform harmonizes diverse data sources to deliver high-quality, structured, and trustworthy insights, enabling businesses to build intelligent systems that drive real growth. As a Customer Success Manager at Explorium, you will be the trusted partner and advisor for our customers and a key driver of revenue growth within your book of business. You'll guide customers throughout their journey from onboarding to adoption, expansion, and retention, ensuring they achieve measurable value and maximum ROI with Explorium's platform while identifying and executing on opportunities to grow the partnership. This is a strategic, revenue-facing role that combines relationship management, technical understanding, commercial instinct, and a passion for helping customers succeed in leveraging data for impact. Responsibilities: - Customer Onboarding & Enablement: Lead the onboarding process for new customers, ensuring smooth deployment, integration, and configuration of the Explorium platform, and establish...